Ask me anything.
I’m Alex, and GlidePane is my side project. There’s no support team, just me. For now, the only way to reach me is Send Feedback in the app. I read every message and reply by email, usually within a few days. An email address for support is coming soon.
Send feedback from GlidePane
Bugs, license questions, refunds, ideas: send them all from inside GlidePane. Your Mac’s details and recent logs come along automatically, so I can see what happened without a back-and-forth.
- 1Click the GlidePane icon in the menu bar
- 2Choose Send Feedback…
- 3Describe what happened, then Send
Quick answers
The questions I get most.
GlidePane doesn’t move a window
GlidePane needs Accessibility access to move and size windows. macOS sometimes drops that access after an update, even though the switch still looks on.
- Open System Settings → Privacy & Security → Accessibility
- Select GlidePane and remove it with the minus button
- Open GlidePane again and grant access when it asks
Still stuck? Send feedback from the app so I can see the logs.
Moving my license to a new Mac
Each license works on 3 Macs. Sign in to your account, deactivate the Mac you’re leaving, then enter your key on the new one. If the old Mac is already gone, you can still deactivate it from your account.
I lost my license key
It’s in the email you got when you bought GlidePane. You can also sign in to your account with that email: your key is on the account page.
Can I get a refund?
If GlidePane isn’t right for you, send feedback from the app with the email you bought with and say you’d like a refund.
Which macOS versions are supported?
macOS 14 Sonoma and later.
Does it work with Stage Manager and full-screen apps?
GlidePane arranges the windows on your regular desktops. Full-screen apps live in their own macOS Space. Stage Manager arranges windows its own way too, so if the two disagree about a window, send feedback from the app and I’ll take a look.
For now, the only way to reach me is Send Feedback in the app. A support email address is on the way. I read every message and usually reply within a few days.